We are a full service auto repair shop that has served customers in the Placentia area for over 40 years. We are confident in our ability to get your repairs done right the first time - so confident that we offer a 3 year, 36,000 mile warranty on all our repairs! That's how dedicated we are to keeping your car running in great conditions. Be sure to ask us about our specials and save even more!
At Placentia Super Service, we pride ourselves on being the masters of maintenance! We try to catch problems before they happen, saving you time and money in the long run. We will never be pushy with our recommendations. Instead, we present you with the information, answer your questions, and leave the final decision to you.
How Business Creates Value:
Our long-time and loyal customers know us as the masters of maintenance. We perform excellent inspections to make sure the chances of you having an expensive and inconvenient repair is minimized.
Most importantly — We are not pushy with our recommendations. We only present the information, answer your questions and allow you the freedom to choose what’s right for your situation.
How Member Creates Value:
I have been an auto repair customer, manager, and now owner. I know what it is like to feel helpless in a situation and have to put your trust in a company to help get back on the road. After being involved in the automotive repair business for over 20 years, I hope I can make you and your car feel safe again with maintenance and repairs.
Placentia Super Service Code of Ethics
Our Code of Ethics guides the 100’s of decisions each of our staff members make each day. At the core of our value system is that our existence is dependent on providing great value to each of our customers – in their eyes.
We treat each customer with Honesty, Compassion, and Courtesy. We live to serve our customers and we never forget this.
We seek to provide outstanding service to our customers first because we know that this is the only way to a truly successful and sustainable business.
We stand behind our word and don’t try to dodge our responsibility to you, our customer. We own up to our mistakes because this is the single most important method to learning and growing as a business and as individuals.
We strive to promote goodwill in our communities by encouraging our people to serve other people and organizations that need help.
We aim to promote and improve the reputation of the auto repair industry by providing an example of how a great shop delivers great service.