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Herson Villatoro
Business Name:
FP Exhaust Cleaning
Business Description:
FP Exhaust Cleaning exists to maintain commercial and industrial kitchen hood and exhaust systems. We primarily work with restaurants but also service caterers, hospitals, and government facilities,
How Business Creates Value:
FP Exhaust Cleaning ensures that owners and managers of commercial and industrial kitchens no longer have to be concerned about lowered health ratings, closures, health and fire liabilities, or unpaid insurance claims due to the condition of their hood and exhaust system. FP Exhaust Cleaning improves the condition of hood and exhaust systems to a state where customers and employees are able to walk in to a cleaner environment, thereby assisting in maintaining a high reputation for the organizations that hire us.
How Member Creates Value:
I am the point of communication between FP Exhaust Cleaning and my clients. Whether my clients speak English or Spanish, whether my clients are technologically-savvy or prefer the simplicity of a pen and paper, whether my clients prefer to communicate via phone, text, email, or in person, I'm able to adapt to each of my clients needs as it relates to maintaining communication.

Skills

  • Customer service face to face and over the phone in product and service type businesses
  • Business software including CRMs, payment processors, file storage, and communication systems

Interests

  • Rap freestyling
  • Socializing with strangers
  • Creating video content
  • Studying
  • Shooting at the gun range

Experience

  • 4+ years of building relationships with 100+ clients
  • 4+ years of bookkeeping personal and business finances
  • 3+ years of personal branding on 5+ social platforms

Languages

  • English
  • Spanish