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866.311.TEAM (8326)
Jessica Castellanos
Business Name:
Showcase Auto Glass
Business Description:
Showcase Auto Glass is a trusted, independent auto glass repair and replacement company serving the Inland Empire for over 18 years. We specialize in high-quality windshield replacements, rock chip repairs, and Advanced Driver Assistance Systems (ADAS) calibrations to ensure vehicle safety and functionality. Our expert technicians use the latest technology and premium materials to deliver reliable, efficient, and professional service. As a locally owned business, we take pride in our commitment to customer satisfaction by providing mobile services, competitive pricing, and exceptional workmanship. Whether you need a quick windshield repair or a full replacement, Showcase Auto Glass is dedicated to getting you back on the road safely and stress-free.
How Business Creates Value:
Showcase Auto Glass creates value in multiple ways, benefiting both customers and the community: 1. Ensuring Safety & Quality Uses high-quality glass and adhesives that meet or exceed industry standards. Specializes in ADAS calibrations to maintain vehicle safety features. Employs skilled technicians to ensure proper installation, reducing the risk of future issues. 2. Convenience & Customer Experience Provides mobile services, saving customers time by repairing or replacing auto glass at their location. Offers fast turnaround times, minimizing downtime for drivers. Ensures seamless insurance claims processing, reducing hassle for customers. 3. Cost Savings & Longevity Repairs minor damages before they worsen, helping customers avoid full replacements. Offers competitive pricing while maintaining high service standards. Provides warranties, ensuring long-term value for customers. 4. Supporting the Local Community Has been serving the Inland Empire for over 18 years, building trust with local customers. Participates in community events and supports local businesses. Helps local drivers maintain vehicle safety, contributing to overall road safety. 5. Adapting to Industry Trends Staying ahead by offering ADAS recalibrations, a growing necessity for modern vehicles. Keeping up with industry innovations to provide the best solutions.
How Member Creates Value:
Employees at Showcase Auto Glass play a crucial role in creating value for the business, customers, and the community. Their expertise, customer service, and dedication contribute to the company's success in multiple ways: 1. Delivering High-Quality Workmanship Skilled technicians ensure precise auto glass installations, repairs, and ADAS calibrations, keeping vehicles safe. Employees follow industry best practices to maintain high service standards. Attention to detail reduces the likelihood of future issues, building trust with customers. 2. Enhancing Customer Experience Friendly and knowledgeable staff provide excellent customer service, making the process smooth and stress-free. Office team members assist with insurance claims and scheduling, ensuring a hassle-free experience. Technicians offer clear communication about repairs, replacements, and safety measures. 3. Increasing Business Efficiency Employees contribute to streamlined operations, from scheduling appointments to completing services efficiently. They help maintain a well-organized inventory of materials, reducing downtime. Their teamwork ensures that jobs are completed on time, enhancing customer satisfaction. 4. Strengthening the Company’s Reputation Positive interactions with customers lead to word-of-mouth referrals and repeat business. Technicians and office staff uphold professionalism, reinforcing Showcase Auto Glass’s reputation for reliability. Their commitment to honesty and transparency builds long-term trust with clients. 5. Driving Innovation & Growth Employees stay up to date with industry advancements, such as new ADAS calibration techniques. They provide valuable feedback for improving company processes and services. Their dedication supports Showcase Auto Glass in expanding its reach and maintaining high service quality. 6. Supporting Community Engagement Team members participate in local events and initiatives that strengthen the company's community ties. They help educate customers about the importance of windshield safety and proper calibrations.

Skills

  • Chip Repairs
  • Windshield Replacement
  • ADAS Calibrations
  • Mobile Service
  • Fleet Service

Credentials

  • TEAM Member since 2025

Experience

  • 18 years in the business

Languages

  • English
  • Spanish