Divide Eye Contact – Divide your eye contact over the room and look the audience in the eye.
Smile – to make your audience comfortable simply smile at them. Smiling is our most powerful tool.
Gesticulate – Gesture with your arms and hands in a natural way to keep your audience attention.
Authority and Keep Calm – Demonstrate authority, keep calm and use small fluid gestures. This way people will trust you and view you as a confident person.
Keep your Back Straight – This position will make you breathe better and you’ll feel more relaxed.
Bring Movement to Your Speech – Use the physical space you have available and walk it.
Encourage Participation – Use open gestures and if possible walk around and towards people. We tend to participate more when we have proximity to a speaker.
55% of communication is body language
38% is tone of voice
7% is the actual words spoken.
Set yourself up for success when working from home by taking advantage of these three useful tips.
In 2017, there are plenty of roles and businesses that allow someone to work remotely. Today, it’s not only easier than ever before to work from your home (or anywhere, really), but it’s also increasingly common. In a 2013 article on Forbes suggests that more than 30 million Americans work from home.
In my case, transitioning to working from home full-time was a rewarding experience, but also one that came with a few challenges that I hadn’t anticipated:
How many times have you caught yourself wrapped up in some kind of distraction instead of completing your task? The number of distractions that you can succumb to are enormous (this is especially true when working from home), and while these distractions might give you a quick dopamine kick or an enjoyable way to pass time, they also prevent you from completing your work efficiently.
Far too often I hear people lament their lack of motivation. It’s easy to succumb to the temptation to delay work or put off deadlines because you lack the desire to get the work done. Unfortunately, working from home can exacerbate this bad habit. You won’t always have the motivation to keep going, so you need to rely on something else to ensure that you complete your work. This is where discipline comes in.
Motivation makes it much easier to stay on task, but you don’t need motivation to get to work. I’ve learned a lot about how to be productive when working from home, and in my experience, the most important component of productivity is simply getting (and staying) on task. If you lack the motivation to get started or stay on task, discipline is what will help see you through.
There are a lot of ways to build discipline, and determining which works best for you is something that only you can do. I follow the “give it a minute” approach, and if you find yourself light in the discipline department, I recommend you give it a try.
It works like this:
In my case, after a minute I’ve usually got enough done that, at least psychologically, it empowers me to keep working. Even if all I’ve done is read a memo or start a document outline, I find it much easier to stay on task once I’ve decided to start the task.
When you work with other people, this piece is critical. Misconceptions, miscommunication and uncertainty can quickly derail an otherwise productive environment.
When you work remotely, communication is key. This is especially true in any role or organization where teamwork and collaboration are required. Adopting a couple of processes that facilitate effective communication will help ensure your productivity, even when working with a team of people that you rarely see.
Working from home doesn’t mean that you’re going to spend the rest of your life working in your underwear from your living room. You can try, but I bet you won’t last long.
It’s easy to get distracted when you set up shop on your kitchen table or the living room sofa. Save yourself a lot of frustration (and missed deadlines) by setting yourself up for success: give yourself somewhere to work.
You don’t need to have a home office to be productive (though it certainly helps), but you do need to have a space that you identify as your work area.
By leveraging the three points above, you’ll give yourself every advantage you need to enjoy working from home. They make take some time to get used to, but the payoff is worth it. Before you know it, you’ll have an established routine that will make your home office an effective and productive one.
You want to be a strong leader. Avoid these weak phrases to boost your confidence and reputation.
by Marla Tabaka
I’m not sure if you have the time to read this article and I’m sorry if it’s taking you away from something more important. Really, I hate to bother you–it’s just that I think I have something kind of important to tell you. Is that OK?
…said the author with no confidence whatsoever.
If you want others to believe in you, you must believe in your own value and act in a way that conveys confidence. The words you choose will help you to exude confidence–or make you look weak; never underestimate the power of words.
Here are seven phrases to avoid, especially in the work environment. As you weed them out of your vocabulary, in spoken and written form, you will notice a visible change in how people perceive you. You will also notice a change in how you feel about yourself as your level of confidence grows.
You don’t really hate to bother someone when something is important enough that it can’t wait. What you hate is that your discomfort about voicing whatever it is that you have to say and the response that you’ll receive.
This phrase puts the other person in complete control; it gives away your power. If you are uncertain about your timing simply say something like: “When you have a minute I would like to discuss something with you.”
Strong, confident people are willing to admit when they are wrong, or when an apology is in order. Weaker people use the words I’m sorry when they have feelings of inferiority. Count the times you apologize for something throughout your day. Are you truly sorry? Did you do something wrong? In most cases, no, you did not. Before using these words, stop to consider if they are necessary.
People who are not confident use these words simply because they worry too much. Expressing worry demonstrates that you fear a negative outcome and that you may be over thinking it. It says that you do not look for solutions, but instead focus on the problem.
Think it through before telling someone that you’re worried. If the situation merits concern, then say, “I have some concern that…”. Save the worry for the real problems in life. Better yet, don’t worry at all, it only serves to create negative fantasies that may never occur.
Successful people step up and pitch in. However, when you volunteer for everything from making the coffee to running an errand, you designate yourself as the low person on the totem pole. Be a team player, but don’t jump at every chance to take care of the minutia.
Each time you use this filler, it diminishes what you think and say.
“I just need a minute of your time.”
“I just thought…”
“It’s just an idea, but…”
If you have a suggestion, idea, or concern then state it with confidence, rather than diminish it (and yourself).
Asking permission to make a request of someone immediately reduces the importance of whatever it is you are asking of them. It also opens the door for them to think or say, “No, it’s not OK,” or “Yes, I do mind.” Be authoritative when you make a reasonable request, even if you’re speaking to the boss. Don’t use an inferior tone to suggest that you are begging for assistance. Simply begin by saying something like: “Mary, when you have a moment please…”
These are filler words that zap your conviction around a topic or opinion. Like the word, “just” (notice that you may use these words together: “I just feel that…”) they diminish the importance of your statement.
Simply remove these fillers. Notice the difference between these two examples:
“I just feel like this is an important problem for us to explore.”
“This is an important problem for us to explore.”
What phrases reduce your view of someone’s confidence? Share your thoughts here.
Step 1: Develop an objective
Step 2: Use the buddy system
Step 3: Just go – even when you don’t want to
Step 4: Start talking
Step 5: Let yourself leave when you want to
by Anna Vital
Ask Insightful questions about
Learn their story (assume they have been through a lot)
Break the ice with…
By Torben Rick
Link to consequences
By Betsy Mikel
I’m sure I’m only one of many people who feel as if they’re drowning in a sea of email. There are countless tips on how to manage your inbox if you’re on the receiving end and how to write better emails if you’re on the sending end. Yet still, sometimes emails simply go unanswered. I’ll admit I’m guilty of the non-response, especially when my emails start piling up after a few days away.
This isn’t very hopeful if your day-to-day involves a lot of emailing — especially if it’s critical that you get a response. Thankfully, the folks at Boomerang, a plug-in for scheduling emails, did a little study to see if the language people use to close their emails has any effect on the response rate. “We looked at closings in over 350,000 email threads,” data scientist Brendan Greenley wrote on the Boomerang blog. “And found that certain email closings deliver higher response rates.”
But do all emails need a response? Not necessarily. That’s why Boomerang ran a variation of the test that looked at threads whose initial email contained a question mark, meaning the initiator of the conversation was likely looking for a reply.
Let’s see if you can guess which of these closings the data proved to be the most effective for replies.
The answer? Those that express gratitude. “Emails that closed with a variation of thank you got significantly more responses than emails ending with other popular closings,” Greenley writes. Here are the exact numbers: Emails that ended in Thanks in advance had a 65.7 percent response rate. Of emails that ended in Thanks, 63 percent got responses. The third most effective closing was Thank you with a 57.9 percent response rate. Across the board, Boomerang found that sign-offs that included some sort of expression of gratitude had a 36 percent relative increase in average response rate.
It’s also worth exploring a couple of the lowest-performing sign-offs on the list. It turns out that ending your email in Regards or Best could be dooming your response potential. In the 350,000 email threads they examined, Boomerang found Best was the worst performer of them all.
Of course, the subject line, tone, length, and content of your emails matters too. You can’t write a long-winded, confusing, and unkind email, then simply end with “Thanks!” and expect a reply.
You’ve heard it a million times: First impressions are everything. Small talk is key to getting off on the right foot with someone new. Remember this study, which showed that recruiters are drawn to candidates with strong small talk skills? So, yes, it’s pretty key to your professional growth, on top of its obvious importance in your social life. Use these six tips from the team at IvankaTrump.com to boost your chit-chat game.
1. Remember names.
There’s no such thing as being “bad with names.” Pay attention when someone says their name, and repeat it back to them (i.e., “Nice to meet you, Sarah”) once or twice as you start talking to them. Seeing their face and saying their name out loud will help it stick.
2. Give the long answer.
When someone asks what you do, don’t say “I’m a doctor.” Instead, say, “I’m a doctor at NYU Hospital and I mostly work with children.” You’re giving the other person more to draw from—now they know that you live in New York City and specialize in pediatrics, giving you more to talk about. On the flip side, ask questions that invite a longer answer. Rather than asking a yes-or-no question (“Do you like living in New York?”), ask open questions like, “What’s your favorite part about living in the city?”
3. Ask more questions than you answer.
Draw the other person out. Ask them questions. Give compliments. The key is to be more interested than interesting—no matter how awesome you are, people remember someone who made them feel awesome.
4. Keep it positive.
Don’t complain. Ever! Even if the other person doesn’t seem put off, they’ll associate you with negativity long after they’ve forgotten what you talked about. If they ask about your trip to Italy, don’t mention the fact that your flight home was delayed so you had to take the red-eye and you showed up at work exhausted and it was terrible. Sounds rough, but unless you’re putting a funny, laugh-it-off spin on it, it comes across as pessimistic.
5. Know when to stop sharing.
You don’t want to be so reserved that people can’t relax around you, but bear in mind that these are strangers who probably don’t care that your brother and his girlfriend just broke up. Share personal information that’s not too intimate, but is still relatable enough to keep the conversation going.
This article was originally published on IvankaTrump.com.
As an entrepreneur, you have a lot on your plate. Staying focused can be tough with a constant stream of employees, clients, emails, and phone calls demanding your attention. Amid the noise, understanding your brain’s limitations and working around them can improve your focus and increase your productivity.
Our brains are finely attuned to distraction, so today’s digital environment makes it especially hard to focus. “Distractions signal that something has changed,” says David Rock, co-founder of the NeuroLeadership Institute and author of Your Brain at Work(HarperCollins, 2009). “A distraction is an alert says, ‘Orient your attention here now; this could be dangerous.'” The brain’s reaction is automatic and virtually unstoppable.
While multitasking is an important skill, it also has a downside. “It reduces our intelligence, literally dropping our IQ,” Rock says. “We make mistakes, miss subtle cues, fly off the handle when we shouldn’t, or spell things wrong.”
To make matters worse, distraction feels great. “Your brain’s reward circuit lights up when you multitask,” Rock says, meaning that you get an emotional high when you’re doing a lot at once.
Ultimately, the goal is not constant focus, but a short period of distraction-free time every day. “Twenty minutes a day of deep focus could be transformative,” Rock says.
Try these three tips to help you become more focused and productive:
1. Do creative work first.
Typically, we do mindless work first and build up to the toughest tasks. That drains your energy and lowers your focus. “An hour into doing your work, you’ve got a lot less capacity than (at the beginning),” Rock says. “Every decision we make tires the brain.”
In order to focus effectively, reverse the order. Check off the tasks that require creativity or concentration first thing in the morning, and then move on to easier work, like deleting emails or scheduling meetings, later in the day.
2. Allocate your time deliberately.
By studying thousands of people, Rock found that we are truly focused for an average of only six hours per week. “You want to be really diligent with what you put into those hours,” he says.
Most people focus best in the morning or late at night, and Rock’s studies show that 90 percent of people do their best thinking outside the office. Notice where and when you focus best, then allocate your toughest tasks for those moments.
3. Train your mind like a muscle.
When multitasking is the norm, your brain quickly adapts. You lose the ability to focus as distraction becomes a habit. “We’ve trained our brains to be unfocused,” Rock says.
Practice concentration by turning off all distractions and committing your attention to a single task. Start small, maybe five minutes per day, and work up to larger chunks of time. If you find your mind wandering, just return to the task at hand. “It’s just like getting fit,” Rock says. “You have to build the muscle to be focused.”
When it comes to networking, you’ve got this. And why are we so confident in you? Because networking is just talking to people. That’s all it is—just talking. Half the battle is figuring out a natural opening line, so here, we’re arming you with 21 ideas for the next time you have an important event on your calendar:
1. “Where is the bar?”
2. “I just have to say how much I love your [dress/skirt/shoes/etc.]. Where is it from?”
3. “So, what brought you here tonight?”
4. “Have you heard [name of speaker] before? What did you think?”
5. “Are you from the area or did you travel here tonight?”
6. “How did you get involved with [name of organization]”?
7. “Think they’re serving appetizers tonight? I have to admit, I’m starving!”
8. “How long have you been with [name of organization]?”
9. “Hi, I’m doing a poll—will you or won’t you buy the new Apple Watch?”
10. “What did you think of [name of speaker]”?
11. “Hi, I’m doing a poll—Uber or Lyft?”
12. “Have you been to one of these events before?”
13. “Do you know if they allow social media here?”
14. “Which cocktail did you order?”
15. “What do you do at [name of company]?”
16. “How did you get into [industry]?”
17. “Hi, I’m [name]. I just wanted to say I’m such a fan of your work.”
18. “Hi, I’m [name]. I just wanted to say I really enjoyed your speech.”
19. “Do you know if there are any good restaurants around here?”
20. “Do you happen to know the person here who organized tonight’s event? I’d just like to thank them.”
21. “Did you come here with a friend or are you flying solo like me?”