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Client Follow Up Email Sequence

You made a sale – YAY!  But you now also have an opportunity to create super fans of the people who buy from you – and these are the emails you can put in place to do that! EMAIL #1: IMMEDIATELY AFTER PURCHASE A thank you email with any details about accessing or using the […]

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You can AFFORD to Listen Fully

A – ATTENTION: Give the speaker your full attention. Turn your body toward them and make eye contact. Don’t multitask. Give indications you’re listening (nodding, saying ‘yes’ or making appropriate facial expressions.) F – FOCUS: Focus on what the speaker is saying. Don’t think about your argument, what you’re going to say next, or anything […]

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