by John Jantsch Some small business owners are intimidated by email marketing. Having to write an individual email is scary enough if you don’t consider yourself a writer. The thought of sending an email out to an entire mailing list can be downright terrifying! Fortunately, the perfect email is about more than just writing. And […]

By Michael Zhou Showing gratitude to your customers is the best way to ensure that they stay loyal customers. Every business owner should focus on building genuine relationships with customers. These types of repeat customers create consistent and profitable revenue for the company. Of course, some customer appreciation strategies can take quite a lot of time out […]

by April Rassa Customer experience. Customer lifecycle. Customer first. Heard these before? We’re living in the age of the customer, and it goes well beyond buzzwords. Most of us have been told that it’s cheaper to keep a current customer than to find a new one. But did you know that a 5 percent improvement […]

by John Dijulius One of the best benefits of building strong relationships with customers comes when you inevitably screw up. Customers are so much more forgiving and understanding of mistakes if you have built a relationship. When something doesn’t go right, you have a golden opportunity to demonstrate to your customers that you pose zero […]

by Sean Gordon Sales reps that rely on video prospecting and sales emails see open rates over five times larger than those that don’t and generate eight times higher open-to-reply rates. Consider the following three approaches when approaching video sales and prospecting emails. Transforming the Prospecting Email Path The toughest route: prospecting emails. When heading […]

By Charles Long Why is there a deluge of headlines urging B2B marketers to think more like B2C brands? The B2B sales process is inherently different from B2C, and marketing that fails to reflect this will not succeed. Think of it this way: a sneaker company convinces one person at a time to buy a […]

by Noah Rue Is there anything more annoying and invasive (digital marketing-wise, at least) than a newsletter you didn’t sign up for? Not only does this go against anti-SPAM guidelines, but it’s just plain annoying. With all of the advertising that bombards us every day, customers are carefully choosing what they want to hear about […]

Our guest this week on TEAM Talk Radio is Chella Diaz, Transformation Coach, who shared Top Money Strategies for Business Owners.   https://anchor.fm/teamtalkradio/episodes/Top-Money-Strategies-for-Business-Owners-with-Chella-Diaz-e4mo15   Here are some of the questions Chella answered:   What are some questions to ask to have a successful business? What are some habits the wealthy practice? Why is writing your […]

by Sion Phillpot Deciding to start a small business can be a liberating experience. You’re no longer shackled to the whims of an incompetent boss or stuck working into the evening for the sake of somebody else’s profit margins. Every decision you take, and every ounce of sweat that you put in, is for you. Therefore, it can be […]

by NJ Goldston There are lots of lists of what to do as a new entrepreneur but often what not to do is just as important. The statistics confirm the older you are when you start your business the greater the likelihood you’ll succeed. Compiled from a list of 2.7 million company founders who had […]