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How to Win Friends and Influence People

How to Win Friends and Influence People

  • Smile sincerely and use the person’s name  – Project a warm energy that draws people towards you.
  • Encourage the person to speak – Ask questions about the person’s passions, work and interest.
  • Give honest and sincere appreciation – Show the person how much you genuinely understand and respect them.
  • Make the person feel important – Express how much you value their intelligence, effort and character.
  • Be vulnerable, genuine and real – Demonstrate your humanity by admitting to your mistakes and failures.
  • Don’t criticize, condemn or complain – Instead be very personable, friendly, supportive and upbeat.



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