- Use Active Listening – Demonstrate that you are listening by nodding, making eye contact and confirming what they have said.
- Stay Aware – Be thoughtful of what you say and avoid offending please. Do not talk over people or dominate the conversation.
- Use Appropriate Language – Be aware of the company you are in and use language that is acceptable to those people.
- Be Humble – See yourself as you really are, with both strengths and weaknesses. Don’t talk to people as if you think you are better than them.
- Empathize – Put yourself in the other person’s position. Imagine how you would feel listening to them speak to you in the same manner.
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