It’s time to give your people some love back.
- Create value. Blog, share helpful resources and information.
- Birthday cards/calls.
- Handwritten cards/notes.
- Customer experience. Create an action plan to blow your customer’s socks off.
- Random giveaways/Free samples.
- Respond to social media comments.
- Build genuine relationships.
- Ask for their opinions and feedback.
- Keep in touch with past clients.
- Schedule little extras. Under promise and over deliver. Delight them by including happy surprises without compromising quality.
- Be easy to contact.
- Say Thank you.