- Keep it short – Easy to read, short and clear. Shrink sentences and list items. Save everyone’s time by linking to the resources instead of leaving every one to find them individually.
- Use reply to all – The most common mistake in groups is lack of communication. Check that everyone relevant is included. CC those who don’t need to take action.
- Descriptive subject – The subject of an email describes its content and attachments in a short sentence.
- Searchable emails – How will you be able to find this email after a month? Think about which keywords you would search and include them.
- Keep it organized – If there is already a related email, reply to it. If it has a different subject, create a new one.
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