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Strategies to Avoid Miscommunication

Clear and Concise Communication Using simple and direct language can significantly reduce misunderstandings. It’s essential to avoid jargon and ensure that instructions are specific and actionable. For instance, instead of saying “finish the report soon,” specify “complete the report by 5 PM on Thursday.”   Use Simple Language: Avoid technical jargon and use straightforward language […]

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How To Ask For A Referral Without Wasting Someone’s Time

Referral introductions are at the core of building relationships. But there’s a few major problems with asking for such an introduction – Many people feel like they’ve been put in an awkward position. Most people don’t want to allocate their already precious time on writing an introduction email. Some people don’t want to risk the value of their relationship […]

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Prospecting Voicemail Dont’s

Playing “pretend” Pretending you have called before when you haven’t is just weird.  And is usually pretty transparent.  Don’t do it.  Instead, do some research so you have a value proposition from the beginning. Oops…didn’t mean to say all that It’s important to map out your message in advance.  Otherwise, you could hang up without […]

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Why Everyone Should Take Notes

By Richard Branson Whenever I’m listening to anybody, I try to note down the points that most interest or concern me. Afterwards, I can refer back to these notes and act upon them. Often these notes form the backbone of the types of blog posts you see on my social media channels, or I use […]

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Why Small Talk Is Anything But Small

Julia Wuench The Cambridge Dictionary defines ‘small talk’ as “conversation about things that are not important, often between people who do not know each other well.” Whether you love or loathe small talk, it’s not as “small” as you might think. Our brains process loads of information during a conversation, but most of those informational inputs are […]

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The Key to Getting More Referrals from Clients

By Bill Cates How you receive and process the referrals and introductions you get from clients and centers of influence will determine if these potential advocates provide you with more. I call this process of receiving referrals and introductions:  “Referral T.R.U.S.T.”  If your referral source trusts your process, they are likely to provide you with more. If […]

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